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Software & Chuck System
Pneumatic Chuck System: One-button clamping, aerospace aluminum design for high dynamic performance, and fully enclosed to prevent dust entry.
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Frequently Asked Questions
How do I choose the right machine for my business?
Please provide the maximum size of your steel sheets or tubes, the specific materials and thickness you need to cut, and your primary business industry. We will recommend the most suitable laser power and machine model based on these details.
What support is available if I don't know how to operate the machine?
We provide comprehensive online support via video calls, WhatsApp, and remote desktop tools. If required, we can also dispatch engineers to your site for hands-on training and setup.
Is there a cost for technician training?
Training at our factory is free of charge (typically lasting about 5 working days). If you require a technician at your local facility, you will need to cover travel expenses, including airfare, accommodation, and transportation.
What are the environmental requirements for machine installation?
The machine should operate in temperatures between 5-40°C with humidity less than 70%. It is critical to have a stable 3-phase 380V power supply and a vibration-free foundation.
What type of gas is required for cutting?
The machine uses Oxygen (O2) or Nitrogen (N2) with a purity of >99.5%, or compressed air with a pressure of at least 1 MPA, depending on the material and desired edge quality.
How often does the cooling system require maintenance?
For the industrial water chiller, we recommend using distilled water without minerals and changing the water every month to ensure optimal cooling performance and protect the laser source.